5bdt's Privacy Policy
We are fully transparent about how your personal information is collected, stored and used. Protecting your privacy through SSL encryption and strict data security measures is our top priority.
Welcome to the 5bdt platform. This privacy policy serves as a bridge of trust between you and 5bdt. By using our website, you are considered to have agreed to the terms described in this policy.
We believe that information privacy is a fundamental right. That is why 5bdt collects only the data that is necessary to operate our services smoothly. Your personal information is never sold to third parties without your consent.
This policy is written in English so that users in Bangladesh can understand it easily. Reading the sections in order will give you a clear picture of our entire data protection framework.
Quick Summary
- Your data is protected with SSL encryption
- Your data is not sold to third parties
- Requests to delete data are accepted
- 24/7 support for any questions
What Information We Collect
5bdt collects only the information needed to provide a safe and quality service. The types of data and their purposes are explained below.
Identity Information
Your name, date of birth, mobile number and email address are collected during account registration. This is to verify that the user is at least 21 years old.
Financial Information
Your payment method details (bKash, Nagad, Rocket, Upay or bank account number) are collected to process deposits and withdrawals. Card numbers or PIN codes are never stored.
Technical Information
Your device's IP address, browser type, operating system and session duration are logged automatically. This is used for security monitoring and fraud prevention.
Cookies and Browsing Data
Our website uses cookies to improve your experience. Cookies store your login details, preferred game categories and language settings. You can disable cookies at any time from your browser settings.
How Your Information Is Used
Collected information is used only for the specific purposes listed below. 5bdt never processes data beyond its approved purposes.
- To complete account creation, management and verification processes
- To process secure financial transactions via bKash, Nagad, Rocket, Upay and bank transfer
- To protect the platform and users from fraud, money laundering and cyber attacks
- To provide 24/7 customer support in Bengali and to resolve complaints
- To improve the platform technically and to refine the user experience
- To enforce responsible gaming policies and ensure user protection
- To review and manage accounts in cases of terms and conditions violations
- To send you notifications about relevant offers and updates with your consent
What We Do Not Do
- Your personal information is not sold to third parties
- Unauthorised sharing for marketing purposes does not occur
- Data is not retained for unnecessarily long periods
- Profiling or automated decision-making without permission does not occur
Policy on Sharing and Disclosure of Information
5bdt takes the confidentiality of your information very seriously. Your information is not shared with any third party except in the limited and specific circumstances described below.
Payment Partners
Only transaction-related information is shared with relevant financial institutions for processing bKash, Nagad, Rocket, Upay and bank transfers, under specific agreements.
Legal Obligations
It is our legal responsibility to share relevant information with law enforcement agencies when required by a court order, administrative directive or legitimate investigation. This is beyond our control.
Security Service Providers
We work with trusted technology partners to prevent fraud and ensure cyber security. They are also required to follow the same strict privacy standards.
Important: For any sharing of information with third parties, 5bdt establishes a formal Data Processing Agreement. No third party may use your information for their own purposes.
Data Storage and Security
5bdt follows the highest industry security standards to keep your information safe. Our servers are protected by 256-bit SSL encryption. All sensitive data is stored in an encrypted state.
Transaction records may be retained for a specified period in accordance with legal requirements while your account is active and after it is closed. Once the required period ends, data is permanently deleted.
Security Measures
- All data transmission secured via SSL/TLS protocol
- Passwords hashed and stored in an encrypted database
- Automatic alerts for unusual login activity
- Regular security audits and vulnerability testing
- Access control — only authorised staff have access to data
Protect Your Account
While 5bdt's security infrastructure is strong, your own responsibility matters too. Follow the steps below:
- Use a strong and unique password
- Do not share your password with anyone
- Always log out after using a public or shared device
- Contact support immediately if you notice suspicious activity
- Stay alert to phishing messages or unexpected links
Your Rights and Controls
You have specific rights over your account and information at 5bdt. We respect these rights and help you exercise them conveniently.
Right to Access
You can request at any time to know what information we hold about you, how it is used and with whom it has been shared. We will provide full details transparently.
Right to Rectification
If there is any error in the information we hold about you, you can request a correction. Your name, address or contact details can be updated from account settings or through support.
Right to Erasure
You can request deletion of your account and permanent removal of your personal information. However, due to legal obligations, some transaction records must be retained for a specified period.
Right to Object to Processing
You can object to the processing of your information for specific purposes, particularly for marketing communications. Once the objection is received, the use of data for that purpose will stop.
Right to Data Portability
You can request to receive your information in a structured, machine-readable format. This gives you full control over your own data.
Opt Out of Marketing Communications
You can stop promotional emails or notifications at any time. This preference can be changed from your account settings or by sending a request to support.
To exercise any of the above rights, email [email protected] or contact us via live chat. We will respond to your request as soon as possible.
Protection of Minors' Information
5bdt is a platform for individuals aged 21 and above only. We do not knowingly collect information from any minor. Age verification is in place during the registration process.
If we become aware that a minor has opened an account by concealing their age, that account will be closed immediately and the associated information will be deleted without delay.
If you believe someone you know who is a minor is using this platform, contact [email protected] immediately.
21+
For users aged 21 and above only. Play responsibly.
Third-Party Connections and Disclaimer
5bdt's website may in some cases contain information related to third-party service providers such as payment gateways or game providers. These third parties have their own privacy policies which 5bdt does not control.
Your gaming activity data may be processed through the technical integration of game providers including Pragmatic Play, Evolution Gaming, Spribe, PG Soft and JILI. This processing is governed by our agreements with them and they are accountable for the protection of your information.
It is recommended that you read the privacy policy of any third-party platform before using it.
Detailed Cookie Usage Policy
Cookies are small text files stored in your browser. 5bdt uses the following types of cookies:
Essential Cookies
These cookies are essential for maintaining login sessions, verifying security tokens and enabling basic platform functionality. Without them, the website does not work properly.
Functional Cookies
For storing your preferred language settings, game category preferences and user-specific customisation. These make your experience more convenient.
Analytical Cookies
To understand how users interact with the platform and to improve the service. This information is analysed in aggregate — individual identities are not determined.
You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.
Policy Changes and Notifications
5bdt reserves the right to change or update this privacy policy as needed. For any significant changes, we will:
- Publish a clear notice on the website
- Send a summary of the changes to your registered email
- Update the "Last Updated" date at the top of the page
If you continue to use the platform after changes are made, it will be considered that you have consented to the updated policy. It is therefore recommended that you visit this page regularly.
If you have a fundamental objection to any change, you have the right to request account closure and deletion of your information.
Contact Us
If you have any questions, concerns or requests to exercise your rights regarding the privacy policy, please contact us. 5bdt's support team is available 24/7 in Bengali.
We will try to respond to your request as soon as possible. Answers to common questions are also available on the FAQ page.